There was lively discussion at the Books n Brew on April 21st. The book in question was Pour Your Heart Into It ~ the Starbucks Story by Howard Schultz. Even those people who had not read the book had strong views about the coffee giant. What follows are some of the key points discussed ..... along with pictures.
In business the front stage is what people see but the back stage is where you win. The efficiency of the back stage is what makes for financial success.
- Be passionate and committed to what you do
- Have a vision that is bigger than you
- Never listen to naysayers - trust you own judgment
- Involve your employees in your dream
- Hire the best people for the job - even if they are better than you
- Never compromise under crises - always retain quality
- Under promise and over deliver
- Put people first and profits last
- Be open to new creative ideas, even if they don't fit your preconceived plan
- Believe unswervingly in what you are doing - others will too
Care more than others think wise
Risk more than others think safe
Dream more than others think practical
Expect more than others think possible
The next Books n Brew is on July 28th 2009. The featured book is What Got You Here Won't Get You There by Marshall Goldsmith. The book was selected by Rob MacGregor, owner of Koyana Inc. For more information call 416 429-2415.

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